Privacy Policy

Privacy Policy

Once you enter the area of the site where credit card information has to be submitted you will be transferred to a SECURE server. You will see https:// at the beginning of the web address in your toolbar rather than http:// signifying that the area is secure. As we use an extended validation certificate from Thawte you will see your browser bar turn green and a padlock icon which will give details of the certificate. These pages are encrypted with 256 bit encryption and are GUARANTEED 100% SECURE.  We are fully PCI-DSS compliant as we use PayPal and WorldPay as payment service providers.

If you need to reach us, please email us using the link on the store page, alternatively, you can call on +1 781 365 2040 or fax us on +1 781 365 0454 or write to us at Denman Inc, 5o Mall Road, Suite 206, Burlington, MA 01803.  We will endeavour to respond to all email enquiries within one business day.

We at www.denmanbrushus.com are committed to protecting your privacy on-line. We believe it is important that you are able to shop in complete confidence, in the knowledge that the information you supply to us is kept secure at all times. We will treat any personal information (which means data from which you can be identified) that you provide to us, or that we obtain from you, in accordance with the provisions of the applicable data protection legislation.

This privacy policy sets out the way we deal with personal information and we would ask you to read it carefully. We may be required to change it from time to time so make sure that you are aware of the latest version. Any amendments however will continue to reflect the provisions of the applicable data protection legislation.

Denman Inc do not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. We do not sell, trade or rent your personal information to others.  We may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third party vendors, but these statistics will include no personal information.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the ‘Remember Me’ Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to ‘Tools | Internet Options | Privacy’ (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:

  1. Take and fulfil customer orders.
  2. Administer and enhance the site and service.
  3. Only disclose information to third-parties for goods delivery purposes.
  4. May be used for testing and development.

We use industry standard Secure Sockets Layer (SSL – 256 bit) technology to allow for the encryption of potentially sensitive information such as name, address and credit card details. Encrypted information, passed from your computer to our website cannot be read in the unlikely event that it is intercepted by somebody else. Furthermore credit card information is at no point stored on the site.

We use all reasonable endeavours to protect personal information from loss, misuse or alteration, and have appropriate security measures in place to assist us to do so. Only authorised employees, who are under appropriate confidentiality obligations, will have access to your personal information. However, (where applicable) you will be responsible for, and must take all due care to protect, any user ID and password that we have provided for your use on our website.

Cookies

What is a Cookie?

A Cookie a small piece of technical data sent from a website (in this case OUR website) and stored in a user’s web browser while the user is browsing a website.

This website (Denmanbrush.com) uses both ESSENTIAL Cookies and some NON-ESSENTIAL Cookies for analysing visitor behaviour on our website.

The ESSENTIAL Cookies we use on this website allow us to both enable and keep track of the following information:

  1. the contents of your Shopping Cart as you navigate through the site
  2. if you use the Address Book function, to store delivery addresses
  3. to store your contact details if you select the ‘Remember Me’ option.
  4. information relating to pages of our site you have previously visited which is used for navigation purposes.

The NON-ESSENTIAL Cookies we use are generated by Google Analytics software to analyse visits to our website. Google Analytics is the industry-standard web-statistics tool that many websites use to help see how their visitors are interacting with the website. These cookies, although generated by Google, belong solely to our website and cannot be tracked by any other website or service.

Google Analytics DOES NOT store any personally identifiable information about the visitor in the form of a cookie. You can find out more information relating to Google Analytics Cookies here; https://developers.google.com/analytics/resources/concepts/gaConceptsCookies

We DO NOT use Cookies for any other purpose whatsoever, such as passing on information for ‘Browser Tracking’ and serving Adverts from third parties once you have left our website.

Cookies used on this website are not used, or visible to, any other website or agency.

You can turn off Cookies within your browser by going to ‘Internet Options | Privacy’ and selecting to block Cookies.

If you turn off Cookies, you will be unable to place orders or benefit from the other features of this website that use Cookies.

Alternatively, once you have finished using our website, you can direct your browser to delete all Cookies.

We don’t sell the information collected by Cookies, nor do we disclose the information to third parties, except where required by law (for example to government bodies and law enforcement agencies)

In summary we use cookies to;

  1. Take and fulfil customer orders.
  2. Administer and enhance the site and service.
  3. Only disclose information to third-parties for goods delivery purposes.
  4. May be used for testing and development

 

Social Media Rules of Engagement

We like hearing what people have to say whether this is positive or negative, but we need to make sure that our social media pages such as Facebook, Instagram, Twitter and YouTube can be enjoyed by everyone.

We have a few basic rules. Please stick to them.

1. Please do not swear, or post anything that’s offensive, abusive, deceptive, defamatory, obscene, menacing, illegal, fraudulent, misleading, racist, sexist, or discriminatory.
2. Please do not post any adverts or spam. No one likes junk mail.
3. Please respect other people, any comments made should not be malicious or cause any offence to others. We will not stand for any personal attacks on a person’s character on our social media platforms.

We do not like deleting anyone’s comments, but if you post anything that is stated above and that breaks the rules, we’ll need to delete it. If you do not respect our rules, we will be forced to block you on all of our platforms.

 

 Social Media Competitions

By entering a competition on the Denman Brush Facebook, Instagram and Twitter pages you are agreeing to Denman International Ltd storing and using your information for marketing purposes. We will not share your information with third parties and you can opt out of our marketing programme at any time by unsubscribing from emails or emailing us directly.

These promotions is in no way sponsored, endorsed, administered by, or associated with Facebook, Instagram and Twitter. By participating you hereby release and hold harmless Facebook, Instagram and Twitter from any and all liability associated with this promotion.

Entrants are providing information to Denman International Ltd and not to Facebook, Instagram and Twitter.

By adding photos to the Denmanbrush Facebook competition gallery you are granting permission for these images to be used by Denman International Ltd online at www.denmanbrush.com, www.denmanbrushus.com and other online communications such as our online blog.

By submitting your photo you understand and agree that Denman International Ltd has no obligation to publish your photo. You must be the author/copywrite holder of all images submitted.

Please read these competition rules carefully. If you enter one of our competitions, we will assume that you have read these rules and that you agree to them.

  1. To enter a competition you must be 13 years old or over at the time of entry.
  2. Competitions are not open to employees (or members of their immediate families) of Denman International Ltd.
  3. Entries must be completed through the Denman Brush Facebook, Twitter and Instagram pages.
  4. No responsibility can be accepted for entries that are not received for any reason.
  5. The winner will be the entrant(s) selected by judge.
  6. The closing date is as specified in each competition, and Denman International Ltd reserves the right to amend the competition end date at any time.
  7. If you win a competition, we will notify you by e-mail. If we cannot contact you or you do not respond within two weeks, we reserve the right to offer the prize to another competition entrant.
  8. The prize cannot be transferable to another person.
  9. No prize or part of a prize is exchangeable for cash, tickets or services.
  10. If an advertised prize is not available, we reserve the right to offer an alternative prize.
  11. Incorrectly completed entries will be disqualified.
  12. Please read our Privacy Policy above which tells you how we use any personal information we may collect about you by entering a competition.
  13. Denman International Ltd reserves the right to amend these rules at any time. We may also create rules which will apply to a specific competition only. If we do this we will publish the amended competition rules and/or specific competition rules on the relevant competition page.

 

Denman Brides Instagram Competition

  1. To enter a competition you must be 13 years old or over at the time of entry.
  2. Competitions are not open to employees (or members of their immediate families) of Denman International Ltd.
  3. To enter the competition, you must follow @denmanbrush on Instagram, upload a picture of your bridal hair and use the hashtag #DenmanBrides within your post.
  4. No responsibility can be accepted for entries that are not received for any reason.
  5. The winner will be the entrant(s) selected by judge.
  6. The closing date is as specified in each competition, and Denman International Ltd reserves the right to amend the competition end date at any time. This competition will finish on Saturday 30th June.
  7. If you win a competition, we will notify you by direct message on Instagram. If we cannot contact you or you do not respond within two weeks, we reserve the right to offer the prize to another competition entrant.
  8. The prize cannot be transferable to another person.
  9. No prize or part of a prize is exchangeable for cash, tickets or services.
  10. If an advertised prize is not available, we reserve the right to offer an alternative prize.
  11. Incorrectly completed entries will be disqualified.
  12. Please read our Privacy Policy above which tells you how we use any personal information we may collect about you by entering a competition.
  13. Denman International Ltd reserves the right to amend these rules at any time. We may also create rules which will apply to a specific competition only. If we do this we will publish the amended competition rules and/or specific competition rules on the relevant competition page.
  14. Competition also featured in the Ok Magazine, Weddings Supplement.

 

Marketing, Research and Feedback

We would love to tell you about our products, special, offers, promotions and events that may be of interest to you and what you want from Denman.  From time to time, we may also ask you to participate in research so we make sure we create the best products for you.

We will ask you to opt in to any communications from us and you will always have the option to opt out at any time.  If you want to stop receiving marketing communication from us please contact marketing@denmanbrush.com